Network Disruption

Update: December 11, 2025

Most services have been restored, including Self-Service, though some systems may still be stabilizing. Thank you for your continued patience.

Update: December 8, 2025

WiFi, limited email, and printers have been restored on campus. Access to Self-Service is still being worked on. Thank you for your patience as we continue to make progress.

Network Disruption: December 1, 2025

Northwest Iowa Community College recently experienced a disruption within our computer network systems. Our early-alert monitoring tools and the quick action of our IT team enabled us to detect and contain the issue rapidly. We are now working closely with third-party forensic specialists and have notified federal law enforcement, which is standard practice in situations like this.

Our team continues to work diligently to restore full system functionality and minimize service interruptions wherever possible. The investigation to determine what impact, if any, this event may have had on information stored on our network systems is ongoing.

At this time, campus facilities remain operational, and access to residence halls and dining services are not impacted. There are no safety concerns on campus.

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📌 Important Schedule Updates

• There will be no on-campus classes on Tuesday, December 2, 2025.• Residence halls, LLRC, and Thunder Café (weekend hours) remain open.
• On campus classes will restart on Wednesday, December 3 at 9:00 a.m.
• Sioux Center Regional Center will restart Wednesday, December 3 at 10 a.m.
• Online classes will continue as scheduled. 
• Employees: Do not report to work on Tuesday, December 2. Report to campus on Wednesday, December 3. All employees should attend an all-campus meeting on Wednesday, December 3 at 8:00 a.m. in Rooms A116–119.

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We will continue to provide updates as more information becomes available. Thank you for your patience, professionalism, and teamwork as we move through this process together.

Students, if you have immediate questions, please call (712) 301-3737. If you need to leave a message, someone will return your call as soon as possible. Starting Wednesday, December 3, the Business Office will be available at (712) 344-0348.

If you have IT questions, please contact them at ncchelpdesk@nwicc.edu (after Wednesday, December 3)

If you are a member of the media, please contact Kristin Kollbaum at kkollbaum@nwicc.edu (after Wednesday,  December 3) or 712-221-9119 for immediate assistance.