Technical Support Specialist

ABOUT THE POSITION

Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.

To be successful in this role, your experience and competencies are:

• High school diploma is required; college degree in electrical (or equivalent experience) is a plus.
• Experience in construction, manufacturing, or related fields.
• Experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries.
• Knowledge of electrical and electronic circuits.
• Ability to read and understand mechanical, electrical, and electronics blueprints and designs.
• Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment.

Our Culture and Values

Employees that become part of Astec embody the values below throughout their work.

• Continuous devotion to meeting the needs of our customers.
• Honesty and integrity in all aspects of business.
• Respect for all individuals.
• Preserving entrepreneurial spirit and innovation.
• Safety, quality and productivity as means to ensure success.