-Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and apparel that they might need or enjoy.
-Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and apparel.
-Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.
-Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
-Follow up on special ordered items, and notify the customer when received.
-Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.
-Other duties as requested.
Join the Billion Automotive Team! Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in South Dakota, Iowa, and Minnesota.
-Valid Drivers License
-Experience/knowledge with accessory installation
BENEFITS TO YOU:
Billion Automotive offers excellent compensation commensurate with experience and a competitive benefits package to all full-time employees including health, dental, vision, life, and disability insurance and 401(K).
We are an Equal Opportunity Employer (EOE).
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