Kevin Miller New Emergency Services Education Coordinator at NCC

Kevin Miller is the new Emergency Services Education Coordinator for Northwest Iowa Community College. He replaced Evan Bensley who recently retired and who had served in that position for 21 years, since November 13, 1996. Kevin is settling into his new role that he started in June 2018. He is in the process of planning for the future of NCC’s Emergency Services and what it will look like in the coming years.

“I want to bring more training, ideas, and resources to our rural areas and increase the networking opportunities within our communities,” stated Miller. “My first goal is to continue to foster our communities’ current Emergency Services Systems.”

His philosophy is that everyone should be involved with EMS and public safety. “Emergency health services and public safety affect everyone within a community. It really should be a community effort to support these systems. NCC is devoted to helping our local communities recruit potential employees, provide mentorship, and help with administrative strategies.”

Miller is excited to begin integrating more simulation into NCC’s non-credit health training programs, including his Emergency Services classes. Miller explained, “We do a great job at our college of integrating simulation into the curriculum within the credit health programs. I want to bring that important training to the Emergency Training classes as well. With the use of simulation we can provide a more holistic approach to our training and prepare emergency workers far better for the field and entry level competencies.”

Miller also wants to capitalize on the knowledge and experience of the current EMS Advisory Committee and add a Firefighter Advisory Committee. “Advisory Committees add a depth of knowledge and are very strategic to keeping our training current. The professionals who are working in the field are crucial in the development of our current and future programs.”

He is not only reviewing current class offerings at NCC, but is also already making plans for additional programs and classes for the future. One possible program he is currently researching is the addition of law enforcement classes to support training of local police officers. “I am looking at the possibility of law enforcement training that would be conducted in cooperation with different federal and state law enforcement agencies like the FBI, DCI, and the Iowa State Patrol. Eventually, I would like to offer an Officer Reserve Training program at NCC. I also want to have more advanced paramedic and EMT classes on our schedule.”

Currently there is a Hybrid EMS class running (this means part of the class is held online and part of the class is held in a traditional classroom) and an on campus EMT class. Both of these classes will run again starting in January of 2019. This winter Firefighter I and II classes will begin. These classes are being offered in Marcus, Rock Rapids, Orange City, and potentially Primghar. Miller is also looking to add a Hybrid EMT class and Firefighter I class to the summer schedule.

If you would like more information on these classes or would like to talk to Kevin you can call him at (712) 324-5061, Ext. 231 or email him at View a complete listing of Emergency & Health Services classes at

Quick Facts about Kevin:

• Worked 2 years as a full time paramedic for the City of Sheldon • Served on the volunteer Sheldon ambulance team for 3 years

• Director for the Sheldon and Archer SCAT (Sheldon Community Ambulance Team)

• AA, Police Science, Western Iowa Technical College • Certificate—Paramedic, Western Iowa Technical College

• Certified CPR Trainer

• BS, Business, Bellevue University

• Master in Public Administration, Bellevue University (expected graduation September 2019)